How to Cancel Your Wine Companion Membership

Summary

This article explains how to cancel your Wine Companion membership through your account profile, the steps to complete the cancellation, what to expect after cancelling, and troubleshooting tips if you encounter problems.

How to cancel your Wine Companion membership

1. Sign in and go to your user profile: https://winecompanion.com.au/userprofile
2. Under Membership, select MANAGE MEMBERSHIP.
3. Click on your current plan.
4. Select Cancel subscription.
5. Complete the required fields on the cancellation form. You may also be asked to share optional feedback about your reason for cancelling.
6. Click Cancel my membership to finalise the request.

What happens after you cancel?

• Your membership will remain active and you will retain full access and benefits until the membership expires.
• You will receive a confirmation email once the cancellation has been successfully processed.

What should I do if I cannot cancel online?

• Contact the support team at winecompanion.com.au/support and provide the email address associated with each membership you want to cancel. The support team will then process the cancellation on your behalf.
• The support team can also schedule your cancellation for the end of your current billing period if you are unable to complete the steps yourself.

Troubleshooting

• If the MANAGE MEMBERSHIP link does not appear or a window opens and closes immediately, try the following:
  • Disable any ad-blockers or browser extensions that might be hiding page elements.
  • Clear your browser cache.
  • Try a different browser.
• If issues persist, contact the support team at winecompanion.com.au/support and provide the email address associated with the membership so the cancellation can be processed.

Summary

To cancel your Wine Companion membership, go to Manage Membership in your user profile at winecompanion.com.au/userprofile and